30-Day Return Guarantee
We offer a 30-day return guarantee on all purchases. We will refund the full amount of your returned items, minus round-trip shipping costs. If the return is due to an error on our part, Leatherman will fully refund the original shipping costs and provide a prepaid return label to simplify your return process.
When returning items, please ensure you use the original product packaging and include the original packing slip.
*Exceptions: Items marked as “Final Sale” are excluded. “Final Sale” items are not eligible for returns or exchanges.
Customized items are not eligible for returns or exchanges. Once an order involving customization or engraving services has been successfully submitted, it cannot be canceled.
Instead of returning your tool, why not give it a “second life”? We invite you to list it on the “Leatherman Exchange”—our official marketplace for buying and selling pre-owned Leatherman tools. Apparel Returns
Return requests for apparel items are accepted only if the items show absolutely no signs of wear or damage. Returned apparel must be in pristine, resalable condition—specifically, it must be unworn, unused, and unwashed. Additionally, items must be returned in their original packaging with all original hang tags still attached.
Return Exceptions
Items marked as “Final Sale” are not eligible for return or exchange.
Leatherman Custom products are personalized specifically for you; therefore, they are not eligible for return or exchange.
Is there a quality issue with your item? Please consult our Warranty Policy or contact our Customer Service team.
Is your tool damaged?
Please consult our Warranty Policy or contact our Customer Service team. Customer Service
To initiate a return, please contact our Customer Service Department at 800-847-8665. Please be sure to have the relevant information from your packing slip, as well as the name of the original purchaser, ready to provide to the customer service representative during your call.
Related Pages
Next Page | Previous Page
Contact Us | Need help? Our Customer Service team is standing by to assist you and answer all your questions. Click “Contact Us.”
FAQ | Find answers to frequently asked questions about Leatherman products here. Click “FAQ.”
Care Tips | Learn how proper maintenance can ensure your Leatherman tool lasts a lifetime. Click “Care Tips.”
Product Registration | Stay connected with the Leatherman community and help us continue to improve our products to make them even better. Click “Product Registration.”
Retail Stores | Find a local retailer near you to purchase Leatherman products today. Click “Retail Stores.”
Warranty Service | Our tools are built to last; however, should any issues arise, your Leatherman tool is backed by our 25-year limited warranty. Click “Warranty Service.”
Sharpening Service | Exclusive to owners of MagnaCut® steel blades: Request a free sharpening service to keep your blade in peak condition. Charge Series Safety Recall
Sign up to receive exclusive offers and updates
Subscribe to Newsletter | Name | Email | Subscribe Now
By signing up, you agree to receive personalized marketing emails from Leatherman Tool Group Inc. regarding products, promotions, and services. To withdraw this consent, please click the “Unsubscribe” link at the bottom of any marketing email. For more information regarding data processing for this purpose, please review our Privacy Policy. Made in the USA — With US and Global Parts